Shipping & Delivery Policy

Shipping & Delivery

Processing:

To ensure that we provide you with the best service possible, we request that you allow us 2-7 business days to process your item. Rest assured that we will work diligently to get your order to you as soon as possible. Once your order has shipped, you will receive a confirmation email along with a tracking number so you can stay updated on the delivery of your purchase. We appreciate your patience and understanding as we strive to serve you to the best of our ability.

Location and Shipping Origin:

Mala of Merit is proud to be based in the United States and we are committed to supporting the American economy. Our headquarters and warehouse are located in the USA, and all orders are fulfilled from our facility in the USA. This means that when you make a purchase with us, you can rest assured that your order is being processed and shipped from within the United States. We take pride in offering high-quality products and exceptional customer service, and we are dedicated to meeting the needs of our customers in a timely and efficient manner.

Thank you for choosing Mala of Merit for your purchase. If you have any further questions about our shipping and delivery policy, please don't hesitate to contact us at Support@MalaofMerit.com.

Shipping Costs:

Shipping costs vary depending on the shipping destination, shipping method, and the number of items you purchase. You can calculate your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.

We offer 3 shipping methods for the USA:

1. Economy Shipping (7-10 Business Days)

Shipping Cost: Free for US customers
Transit Time: 7-10 business days (MONDAY - FRIDAY)
Order cut-off time: 11.00PM {(GMT-05:00) Eastern Standard Time (New York)}.

2. Priority Shipping (3-7 Business Days)

Shipping Cost: $7.95 Flat Rate
Transit Time: 3-7 business days (MONDAY - FRIDAY)
Order cut-off time: 11.00PM {(GMT-05:00) Eastern Standard Time (New York)}.

3. Express Shipping (2-3 Business Days)

Shipping Cost: $12.95
Transit Time: 2-3 business days
Order cut-off time: 11.00PM {(GMT-05:00) Eastern Standard Time (New York)}.

Shipping times for other destinations are as follows:

Worldwide: 12-14 days
Canada: 6-10 days
Europe: 7-15 days
Australia: 10-14 days
Please note that due to the global impact of COVID-19, shipping delays are to be expected. Mala of Merit is not responsible for these delays.

Customs Tax / Duty Fees:

It is important to note that we are not responsible for international duties, fees, charges, or VAT. Unfortunately, we cannot offer specific advice regarding customs-related fees that you may incur in your country. For specific information, it is best to consult with your local government import office.

Contact Info

Phone: +1 307-655-6899
Hours: 9 am to 5 pm EST Mon-Fri
Email: Support@MalaofMerit.com
Address: 30 N Gould St #1714 Sheridan, WY 82801 , USA

Love using the mala during my meditations

I love using the mala during my meditations. The beads feel "right" in my fingers and are nicely spaced due to the hand knotting, so that I can easily move from one bead to the next. The feel of real stone is extra special; glass beads don't feel as nice. The care and love that went into the construction is palpable! Thank you for creating such a meaningful and beautiful piece that I will love wearing and using for years to come.

You are most welcome!! Much gratitude to you for taking a moment to craft such a beautifully written and thoughtful review. We are thrilled that you are enjoying your new mala and that it feels right for you!! Please don't hesitate to reach out if you have any questions and concerns!

Much metta,
Mary Lee

I Love Working with this Mala

to set the tone of my day. The beads feel so nice in my hands and around my neck and wrist. They’re just the right weight and size, and each bead is perfect in its own way- just like us. I’m glad I bought this set.

I am filled with joy to hear that you are enjoying your new mala and bracelet! I love the sentiment about the beads being perfect in their own way, like us. I agree. Many blessings to you! Please don't hesitate to reach out if you have any questions or concerns!!

Perseverance

It's a beautiful way to meditate. The feel of the beads is like a sigh. A wonderful small company truly cares about its product and the people who wear and use it.

I am so happy to know that your experience with Mala of Merit has been a positive one! We care deeply about our aging patrons. We are always here for you! As always, please don't hesitate to reach out if you have any questions or concerns!

More beautiful than the picture. Filled with love.

The beads are more beautiful than the pictures. I can feel the love put into selecting the beads and its creation. I wasn't sure I'l fall in love with it, but I did as soon as I saw it. I love the reason it was created and grateful to have it in my life.

Elleyne,

Thank you so much for taking the time to leave such a kind review. We are beyond thrilled that you fell in love with it immediately. We really do put our all into making these. We hope it continues to serve you to its fullest potential, and you run into any issues, please do not hesitate to reach out via phone or email: (307) 215-9576‬ or support@malaofmerit.com.

With Metta,
Ben (Newest Merit Team Member)

Beautiful

I love this Mala. It has such loving energy and arrived packed with care.

Christy,

Thank you for submitting a review of your new mala. We are so grateful that you are pleased with your purchase. Please do not hesitate to reach out if you have any questions or concerns! Many blessings to you along your journey!

Much Metta,
Mary Lee

Shipping & Delivery Policy

Contact Info

Let customers speak for us