Shipping & Delivery Policy

Shipping & Delivery

Processing:

To ensure that we provide you with the best service possible, we request that you allow us 2-7 business days to process your item. Rest assured that we will work diligently to get your order to you as soon as possible. Once your order has shipped, you will receive a confirmation email along with a tracking number so you can stay updated on the delivery of your purchase. We appreciate your patience and understanding as we strive to serve you to the best of our ability.

Location and Shipping Origin:

Mala of Merit is proud to be based in the United States and we are committed to supporting the American economy. Our headquarters and warehouse are located in the USA, and all orders are fulfilled from our facility in the USA. This means that when you make a purchase with us, you can rest assured that your order is being processed and shipped from within the United States. We take pride in offering high-quality products and exceptional customer service, and we are dedicated to meeting the needs of our customers in a timely and efficient manner.
Thank you for choosing Mala of Merit for your purchase. If you have any further questions about our shipping and delivery policy, please don't hesitate to contact us at Support@MalaofMerit.com.

Shipping Costs:
Shipping costs vary depending on the shipping destination, shipping method, and the number of items you purchase. You can calculate your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.

 

We offer 3 shipping methods for the USA:

      1. Economy Shipping (7-10 Business Days)
                • Shipping Cost: Free for US customers
                • Transit Time: 7-10 business days (MONDAY - FRIDAY)
                • Order cut-off time: 11.00PM {(GMT-05:00) Eastern Standard Time (New York)}.
                2. Priority Shipping (3-7 Business Days)
                          • Shipping Cost: $7.95 Flat Rate
                          • Transit Time: 3-7 business days (MONDAY - FRIDAY)
                          • Order cut-off time: 11.00PM {(GMT-05:00) Eastern Standard Time (New York)}.
                          3. Express Shipping (2-3 Business Days)
                                  • Shipping Cost: $12.95
                                  • Transit Time: 2-3 business days
                                  • Order cut-off time: 11.00PM {(GMT-05:00) Eastern Standard Time (New York)}.
                                Shipping times for other destinations are as follows:
                                    • Worldwide: 12-14 days
                                    • Canada: 6-10 days
                                    • Europe: 7-15 days
                                    • Australia: 10-14 days
                                    • Please note that due to the global impact of COVID-19, shipping delays are to be expected. Mala of Merit is not responsible for these delays.

                                  Customs Tax / Duty Fees:

                                  It is important to note that we are not responsible for international duties, fees, charges, or VAT. Unfortunately, we cannot offer specific advice regarding customs-related fees that you may incur in your country. For specific information, it is best to consult with your local government import office.

                                   

                                  Contact Info

                                  Phone: +1 307-655-6899
                                  Hours: 9 am to 5 pm EST Mon-Fri
                                  Email: Support@MalaofMerit.com
                                  Address: 30 N Gould St #1714 Sheridan, WY 82801 , USA